jiliorg Privacy Policy
Your personal data matters to us. This policy explains exactly what information jiliorg collects, why we collect it, how we use it, and the rights you hold as a Filipino player on our platform.
Your Privacy at a Glance
Six core commitments that define how jiliorg handles your personal information. The full legal text is available in the sections below.
Data Collected Only As Needed
jiliorg collects only the personal information that is strictly necessary to operate your account, process transactions, verify your identity, and comply with Philippine regulatory requirements. We do not gather data for its own sake.
No Sale of Personal Data
jiliorg does not sell, rent, or trade your personal information to third-party advertisers or marketing companies. Your data is yours. We share it only with the service providers required to operate our platform, and only under strict confidentiality obligations.
256-Bit SSL Encryption
Every data transmission between your device and jiliorg.net is protected by 256-bit SSL encryption — the same standard used by Philippine banks like BPI and BDO. Your login credentials, payment details, and personal information are encrypted end-to-end at all times.
Your Right to Access & Delete
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access the personal data jiliorg holds about you, request corrections, and in certain circumstances request deletion of your data. Contact our support team to exercise these rights.
Transparent Cookie Use
jiliorg uses cookies and similar tracking technologies solely to improve platform performance, remember your preferences, and analyse usage patterns. We do not use cookies to serve third-party advertising. You can manage cookie preferences at any time through your browser settings.
Opt-Out of Marketing
Any promotional SMS, email, or push notification sent by jiliorg includes a clear opt-out mechanism. If you no longer wish to receive marketing communications, simply reply STOP to any SMS or contact our support team at [email protected] and we will action your request within 48 hours.
This Privacy Policy ("Policy") describes how jiliorg ("jiliorg", "we", "us", "our"), operator of the online gaming platform at jiliorg.net, collects, uses, stores, discloses, and protects the personal information of all registered players and site visitors ("you", "your"). This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By using jiliorg.net, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
1 Introduction
1.1 jiliorg is committed to safeguarding the privacy and personal data of every Filipino player who entrusts us with their information. This Policy applies to all personal data collected through jiliorg.net, our mobile interfaces, live chat support, email correspondence, and any other channel through which you interact with jiliorg.
1.2 This Policy should be read alongside the jiliorg Terms & Conditions, which govern the overall use of our platform. In the event of any conflict between this Policy and the Terms & Conditions on privacy-related matters, this Policy shall prevail.
1.3 We may update this Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. The most current version will always be available at jiliorg.net/privacy-policy, and the "Last Updated" date at the top of this page will reflect the date of the latest revision.
2 Data Controller
2.1 For the purposes of the Philippine Data Privacy Act of 2012, jiliorg acts as the Personal Information Controller in respect of all personal data collected from players and visitors to jiliorg.net.
2.2 All data protection inquiries, access requests, correction requests, and deletion requests should be directed to our Data Protection Officer (DPO) via:
- Email: [email protected] — mark your message with the subject line "Data Privacy Request"
- Live Chat: Available 24/7 on jiliorg.net — response time under 3 minutes
2.3 jiliorg will acknowledge all data privacy requests within five (5) business days and will endeavour to resolve them within thirty (30) calendar days, in accordance with NPC (National Privacy Commission) guidelines.
3 Data We Collect
3.1 jiliorg collects personal data through several channels depending on how you interact with our platform. The categories of data we may collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number, selfie/photo for KYC | Registration & KYC verification |
| Contact Data | Mobile number, email address, city/region (e.g., Makati, Cebu, Davao) | Registration & account updates |
| Financial Data | GCash number, Maya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser, operating system, session duration | Automatic — on every site visit |
| Usage Data | Games played, bet amounts, session history, bonus activity, login timestamps | Ongoing — while account is active |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When you contact jiliorg support |
3.2 jiliorg does not knowingly collect sensitive personal information beyond what is strictly required for identity verification (KYC) and regulatory compliance. We do not collect information relating to religion, political opinion, or health status unless specifically required by law.
4 How We Use Your Data
4.1 jiliorg uses the personal data we collect for the following purposes:
- Account Management: To create, maintain, verify, and administer your jiliorg player account, including processing your registration and KYC documents;
- Transaction Processing: To facilitate deposits, withdrawals, and bonus crediting via GCash, Maya, BPI, BDO, Metrobank, and other supported Philippine payment channels;
- Regulatory Compliance: To comply with Anti-Money Laundering (AML) obligations, age verification requirements (21+), and any other applicable Philippine gaming regulations or NPC directives;
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, account abuse, bonus exploitation, and any other prohibited conduct as defined in our Terms & Conditions;
- Customer Support: To respond to your inquiries, resolve disputes, process complaints, and provide general assistance via live chat and email;
- Platform Improvement: To analyse usage patterns, identify technical issues, and improve the overall performance and user experience of jiliorg.net;
- Marketing Communications: To send you promotional offers, bonus notifications, and platform news via SMS or email — only where you have provided your consent or where such communications are permitted under applicable law;
- Responsible Gaming: To monitor gaming behaviour and identify patterns that may indicate problem gambling, enabling us to provide timely responsible gaming interventions.
Filipino Players' Note: jiliorg will never use your data to target you with advertising from third-party brands or share your contact details with external marketing companies. Any promotional message you receive from us will always be directly related to your jiliorg account activity.
5 Legal Basis for Processing
5.1 jiliorg processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act of 2012:
- Contractual Necessity: Processing your identity, contact, and financial data is necessary to fulfil our obligations under the jiliorg Terms & Conditions, including account creation, deposit processing, and withdrawal fulfilment;
- Legal Obligation: Certain processing activities — particularly KYC verification, AML record-keeping, and age verification — are required by Philippine law and gaming regulations;
- Legitimate Interests: jiliorg processes technical and usage data to maintain platform security, prevent fraud, and improve our services, where such processing does not unduly infringe on your privacy rights;
- Consent: Where we rely on your consent — particularly for marketing communications — you may withdraw that consent at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
6 Data Sharing & Disclosure
6.1 jiliorg does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data only with the following categories of recipients, and only to the extent strictly necessary:
- Payment Processors: GCash, Maya, GrabPay, BPI, BDO, Metrobank, 7-Eleven CLiQQ, Coins.ph, and USDT TRC20 network providers — solely to process your deposits and withdrawals;
- KYC & Identity Verification Providers: Third-party identity verification services engaged to assist with document authentication and AML screening;
- IT & Infrastructure Providers: Cloud hosting, database management, and cybersecurity service providers who process data on our behalf under strict data processing agreements;
- Game Content Providers: Game studios and software providers whose games are integrated into jiliorg.net may receive anonymised session data required for game functionality;
- Regulatory Authorities: Philippine government agencies, law enforcement, the National Privacy Commission (NPC), PAGCOR, or other authorised bodies, where disclosure is required by law or pursuant to a valid legal process.
6.2 All third-party service providers engaged by jiliorg are contractually required to implement appropriate technical and organisational security measures and to process personal data only for the purposes specified by jiliorg.
6.3 In the event of a merger, acquisition, or restructuring of jiliorg's business, your personal data may be transferred to a successor entity, subject to the same data protection standards described in this Policy.
7 Cookies & Tracking Technologies
7.1 jiliorg uses cookies, web beacons, and similar technologies to enhance your experience on jiliorg.net. The types of cookies we use are:
- Strictly Necessary Cookies: Required for core platform functionality such as maintaining your login session, remembering your language preference, and enabling secure payment flows. These cannot be disabled without impairing core platform features;
- Performance & Analytics Cookies: Used to collect anonymised data about how players navigate jiliorg.net, which pages are most visited, and where technical errors occur. This data helps us improve the platform;
- Functionality Cookies: Remember your preferences such as default game view, notification settings, and display options to provide a more personalised experience.
7.2 jiliorg does not use advertising or third-party tracking cookies for the purpose of serving advertisements on external websites.
7.3 You may control cookie settings through your browser's privacy or settings menu. Please note that disabling strictly necessary cookies may affect your ability to log in or use certain features of jiliorg.net.
Cookie Retention: Session cookies expire when you close your browser. Persistent cookies used for preference storage are retained for a maximum of twelve (12) months unless cleared earlier by you.
8 Data Retention
8.1 jiliorg retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by Philippine law.
8.2 The following general retention periods apply:
- Account & Identity Data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, in compliance with AML record-keeping obligations;
- Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations;
- KYC Documents: Retained for five (5) years following the completion of the KYC process or account closure, whichever is later;
- Customer Support Records: Retained for three (3) years from the date of the interaction;
- Technical & Usage Logs: Retained for up to twelve (12) months, after which they are aggregated and anonymised.
8.3 Where you have requested deletion of your account and there is no legal obligation requiring retention, jiliorg will take reasonable steps to delete or anonymise your personal data within ninety (90) days of your verified request.
9 Data Security
9.1 jiliorg implements a multi-layered security framework to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and jiliorg.net;
- Encrypted storage of passwords using industry-standard hashing algorithms (bcrypt);
- Two-factor authentication (2FA) via SMS OTP for account login, withdrawals, and sensitive account changes;
- Regular penetration testing and vulnerability assessments of jiliorg.net's infrastructure;
- Role-based access controls ensuring that jiliorg staff can only access the personal data necessary for their specific job functions;
- 24/7 security monitoring with automated alerts for suspicious login activity or unusual transaction patterns.
9.2 In the event of a personal data breach that is likely to result in serious harm to affected players, jiliorg will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach and will inform affected players without undue delay.
9.3 While jiliorg employs robust security measures, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your jiliorg account and to enable 2FA to further protect your account.
10 Your Rights Under the Data Privacy Act of 2012
10.1 As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliorg:
10.2 To exercise any of the above rights, please submit a written request to our Data Protection Officer at [email protected] with the subject line "Data Privacy Request". Please include your registered email address and a description of the right you wish to exercise. We may need to verify your identity before processing your request.
10.3 If you are unsatisfied with our response to a data privacy request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on filing a complaint with the NPC is publicly available through official Philippine government channels.
11 Children & Minors
11.1 jiliorg's services are strictly limited to individuals who are at least 21 years of age, in accordance with Philippine gaming regulations applicable to casino-style online gaming.
11.2 jiliorg does not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been submitted by a person under 21, we will immediately suspend the associated account and delete the data without further processing.
11.3 If you believe that a minor has registered on jiliorg.net, please contact us immediately at [email protected] so we can investigate and take appropriate action.
12 Policy Updates
12.1 jiliorg may revise this Privacy Policy periodically to reflect updates in our data practices, changes to Philippine privacy legislation, or the introduction of new platform features. When we make material changes, we will update the "Last Updated" date at the top of this page.
12.2 For significant changes that materially affect how we process your personal data, we will notify registered players via the email address associated with their jiliorg account or via an in-platform notification at the time of login.
12.3 Your continued use of jiliorg.net following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should discontinue use of jiliorg.net and contact our support team to close your account.
13 Contact Us
13.1 For any questions, concerns, or requests relating to this Privacy Policy or the personal data jiliorg holds about you, please reach out through any of the following channels:
- Live Chat: Available 24/7 on jiliorg.net — average response time under 3 minutes
- Email: [email protected] — please use the subject line "Data Privacy Request" for all data-related inquiries
13.2 jiliorg is committed to handling all privacy-related inquiries with care and confidentiality. We take our obligations under the Philippine Data Privacy Act of 2012 seriously and aim to resolve all requests in a timely and transparent manner.
This Privacy Policy was last reviewed and updated on January 1, 2026. By continuing to use jiliorg.net, you confirm that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
Play with Confidence at jiliorg
Your data is protected, your transactions are encrypted, and your rights are respected. Explore the full jiliorg game library — built for Filipino players who value both security and great gaming.